FAQ

Frequently Asked Quesitons

 

Q? Have you got any reviews from your past clients?

Of course we have. We provide prospective clients with direct past clients contact info with great pleasure so you may check our background and past performances in confidence. Please visit our Testimonials page for reviews.

Q? What about any specific event or age group?

It doesn’t matter what kind of event you would like to have. We will prepare it perfectly considering any of your wishes.

Q? How many years of experience do you have?

More than 10 years. We have solid resumes and also the list of happy clients is growing that make us fill proud greatly. 

Q? Where are you located?

Mainly we are based in the greater Los Angeles area. We focus on Southern California and Las Vegas but have done plenty of events out-of-state and overseas as well.

Q? What about hidden fees?

We assure you that there is no any automatic gratuity or hidden fees. All calculations are transparent and without any surprises. Our aim is to provide every our client with the top level of service and we do our best to exceed your expectations.

Q? Do you carry liability insurance?

Yes, we do. We carry a $1,000,000 liability policy and will be happy to provide a proof of insurance certificate upon request.

Q? What about charge fees for setting up and tearing down? Are there any hidden costs?

We put our service agreements in writing so there are no hidden costs or surprises for our clients. We do not charge for set-up or tear down times.

Q? Do you have a backup DJ on call in case of emergency or sickness?

Surely we have qualified DJ/MCs that are “on call” in case of unforeseen circumstances as an emergency or a car accident, or your selected DJ’s illness. In this case, the client will be notified immediately of the DJ’s replacement.  A new DJ will be fully informed about the outgoing event. (Of course, it’s a last resort option and the DJ is switched out only in worst case scenario situations.)

Q? In case of emergency or an equipment failure do you have a backup DJ SYSTEM on call?

At Nolan McLeon Events, we check all equipment twice before each event. If, for some reason, a DJ system has any problem, a back up DJ system will be delivered to the event.

Q? In what time in advance do you arrive to set up an event?

Approximately, 1-1.5 hours in advance. It is sufficient time to set up the DJ gear and prepare for the event start time. If an event is more detailed and requires more set up preparation time, we are happy to arrive much earlier to ensure a successful event.

Q? Do you provide Karaoke service?

Surely. We’ve got a great number of qualified  karaoke DJ references that we work with on a regular basis. We will be glad to provide a bonus for karaoke services in addition to your DJ services.

Q? What kind of music do you play?

Oh, we play different music genres such as rock, pop, 60s, 70s, 80s, 90s, reggae, electronic, etc… We have everything you want starting from Frank Sinatra and ending the Pharrell and Martin Garrex. Your DJ is ready to work with any specific genres of music, song titles, and artists.

Q? Is it necessary to pre-book a DJ for a wedding?

Yes, of course. I suggest you should book your DJ 6-12 months in advance. It’s a good period of time to be sure that you have full access to the best DJ's. We book up pretty fast.

Q? Do you provide any extra services that a couple can add on to their wedding packages?

As usual we offer lighting packages (dance floor lighting as well as outdoor lighting). We also offer live musicians for ceremony and/ or cocktail hours. Other additional services are additional PA systems and DJ set ups for ceremony or cocktail hours and larger PA systems for larger number of guests.

Q? Do your DJs have any dress code?

As a rule your DJ is dressed in accordance with your special occasion.  Typically he wears a suit or a tux for weddings and corporate events. Mainly it depends on what our clients prefer.

Q? Will I get a written contract for my event?

A big yes. You should not do business with a DJ or anyone else until you have a written contract with event info and final price on it on hand.

Q? Do you accept guests orders?

Surely!  Your DJ will always accept orders (within reason) from your guests during the night of the event.

Q? What are your Booking/Payment Terms?

If you want to book and reserve a DJ, you should send us your signed contract and 50% (of your event total) deposit by the deposit due date. The remaining balance is due two weeks prior to the event date in order to confirm the event.

Q? What types of payment do you accept?

We accept cash payments and checks/cashiers checks.

Q? Is it necessary to give tips?

If you feel your DJ/MC does a great job, gratuities are always greatly appreciated.

SEE ALSO:

- Our Photos And Videos

- Testimonials From Our Past Clients

- Prices, Packages And Things To Consider

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